- Eastern Banquet P-333 Lake Town Block A Kolkata
- +91 98311 18365
At Eastern Banquet (R.G.S. Enterprise), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us.
We may collect the following types of information from guests:
a. Personal Information: Name, Address, Email address, Phone number
b. Booking Information: Check-in and check-out dates, Room preferences, Number of guests
c. Technical Information: IP address, Device details, Browser type, Cookies and usage data when using our website or Wi-Fi
Your information is used for: Processing bookings and confirmations, Communicating important updates or service information, Providing customer support, Billing and payment processing, Enhancing guest experience, Internal record-keeping and compliance with legal requirements, Improving website performance and personalized services, Sending promotional offers (only with consent).
We do not sell, rent, or trade your personal information. However, we may share information with: Banquet's Vendors (Florist and Decorator Only), Food & Caterer (if Client Choose our food and catering services), Government authorities when legally required, Payment service providers for secure transactions, Security agencies if required for safety reasons.
We take reasonable measures to protect your data, including: Secure server storage, Encrypted payment gateways, Restricted access to authorized personnel only.
We may use cookies to: Improve website functionality, Remember your preferences, Analyze traffic patterns. You can disable cookies in your browser settings if you prefer.
You have the right to: Access your personal data, Request correction or deletion, Withdraw consent, Opt out of marketing communications, Ask how your data is used.
To exercise your rights, contact:
Email: easternbanquet2019@gmail.com
Phone: +91 98311 18365
We retain your information only as long as necessary for: Legal requirements, Accounting purposes, Service improvements, Security verification. Once no longer needed, data is securely deleted.
We may update this policy from time to time. Any changes will be posted on our website with an updated date.
For any privacy-related questions, please contact us:
Eastern Banquet (R.G.S. Enterprise)
Address: P-333, Block-A, Laketown, Kolkata- 700 089
Email: easternbanquet2019@gmail.com
Phone: +91 98311 18365
